DELIVERY
Processing time:
The time I need to prepare an order for dispatch varies. For details, see individual items, but it is anywhere between 4-6 weeks.
UK shipping :
Usually takes 3-5 working days from the dispatch date.
EU:
Usually 5-7 working days from the dispatch date.
USA:
7-12 working days from the dispatch date.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURNS
The Small Print
We gladly accept returns, exchanges and cancellations.
Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery.
Request a cancellation within: 7 days of purchase.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Items on sale
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.